COVID-19 Know the actions implemented by Rio Secreto,
Río Secreto Cueva


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Río Secreto

Dear Explorers of Rio Secreto

As you may know, there is a global health alert related to the "COVID-19" virus, better known as the coronavirus. Ro Secreto, committed with the health and welfare of each one of our visitors, now and ever, implements permanently the following security and healthiness measures:

  1. The gears that we offer to our visitors as: wetsuits, life vest, water shoes and helmets, are washed and sanitized every day, immediately after its use, and with products kind to the skin, environment and nature.
  2. All of our installations, common areas and vehicles are daily washed and disinfected.
  3. Each one of our work and logistic processes meet the actual health standards.
  4. The antibacterial soap and gel sanitizer are always within our visitors and collaborators reach.
  5. Every collaborator with some symptom of a common cold or any other viral disease will be channeled immediately to a specialized health unit.
  6. The contact greetings (as handshakes, kisses and hugs) are not allowed.
  7. All of the staff has been trained in order to meet the following indications:
  • Wash your hands frequently with a disinfectant soap and water.
  • Cover your mouth and nose when coughing, sneezing or yawning.
  • Avoid to touch your face, eyes, mouth or nose with your hands.
  • Avoid any physical contact with other people, in order to minimize the risk of a viral disease infection.

The Quintana Roo State has a minimum alert level, which means that there is no particular indications or
special safety measures to implement. We appreciate the trust that our visitors and the community place in us, and we reaffirm our commitment with them in order to always keep our service and quality standards, as we are aware that this is what
distinguishes us.

Otto von Bertrab
Rio Secreto's CEO

Make us a call 18882576087 travel save protocol
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